Customer First Podcast - Women and Cars - Voices in Business
I was thrilled to do a podcast with Greg Grimer of Voices in Business recently about AskPatty.com, Inc., our efforts in Second Life and how we empower and improve the automotive experiences between women and automotive retailers from the customer service angle.
Greg has an automotive background and asked some great questions about how to avoid being taken advantage of on car repairs.
Episode Two of The Customer First Podcast, from Voices in Business.
What happens when an entire industry gets customer service wrong for half of its customers? They create an opportunity for another business to come along and provide that customer service. Ask Patty.com is just such an innovative business, guiding women who are making as well as influencing decisions on car purchase, car financing and car maintenance.
This could well be the shape of things to come, so other industries
that are not serving your customers right, watch out!